FAQ
WHAT DO WE OFFER?

HAUTESPOT consignment specializes only in designer items. We sell both used and un-used new condition items. However we limit our selections from unsalable items that are broken or extremely damaged. Our main area of focus is on bags, jewellery, shoes & accessories. You will find luxurious designers such as Chanel, Hermes as well as ordinary designers such as Coach and Kate Spade. All our brands are top notch and we do not compromise on high end brands or high quality goods.

We also offer expertise in leather care/repair and if you want to get your handbag checked for authenticity or to seek professional advice, HauteSpot is the place to trust.

DO YOU SELL AUTHENTIC ITEMS?

Selling authentic only items is Hautespot’s philosophy. At HauteSpot we guarantee that you will find only the best and have a wonderful shopping experience. We are determined to provide only the best and authenticity-only buying and selling services.

We make every effort to present the most accurate condition of our items to our customers by posting detailed photos and accurate description of our products. You will get the same items you find in our catalogue and in the same condition as mentioned in their description list.

WHAT CONDITION ARE THE ITEMS IN?

Most of our goods are new and in excellent mint condition. Some second hand items may show signs of wear, tear, scratches on corners, oxidization on leather and etc. However this is perfectly normal in leather items since it is due to the reactivity of natural material. Leather is just like human skin, with time it shows signs of aging, however with leather handbags, they beauty as time goes!

WHAT TO EXPECT ON YOUR PURCHASE?

We always take many pictures along with detailed description to each product. Designer goods are famous for their uniqueness, each bag is different in its style, design, texture, material; there is only one of a kind. All the photography done on our page is taken by our professional photographers. What you see is what you should expect, don’t expect too much less! However most buyers who received our items state that the items are better than they expected! This is because Hautespot examines our product with strictiest standard.

Although it is rather difficult to describe a second hand bag 100% accurately yet we try our best to present signficant wear on the item. Along with the pictures you will also find a detailed description on wear or damages (if the bag has any). However you shouldn’t expect us to miss out on any major wear.

DO ITEMS COME WITH ORIGINAL AND PAPERWORK?

Brand new un-used items that arrive in their full original packaging are sold in the same fashion as with boutique. However please don’t expect the item to have original packaging and accessories if the original owner does not keep them. In any case we will list out what accessories the bag and other items have in their listing.

HOW DO YOU STORE OUR ITEMS?

We have strict policy regarding hygiene and cleanliness. All our products are stored safely in our store protected area.

WHAT ARE THE DISCOUNT RATE?

Our discounts can be very attractive with range from 10%-50% and some items might even be 70%-90% off!

DO YOU OFFER LEATHER REPAIR SERVICES?

Yes! Leather technicians at Hautespot are professionally trained to offer any leather related services; cleaning/caring/conditioning/restoration and etc. Email us for details!

MEASUREMENT

We try to be as accurate with measurement as possible. We mostly measure our bags in inches and jewelries in millimeters. Please make sure you check all the measurements before you buy any item.